Case Studies
Case Studies
Case Study: Melbourne Cleaning Company
INDUSTRY: Commercial Cleaning | LOCATION: Melbourne, VIC
The Challenge
Operating for 3 years with only a Facebook page. Losing jobs to competitors who appeared more professional online. Spending $400/month on HiPages leads with a 15% close rate.
The Solution
Professional 8-page website built by Rhixo in 24 hours. Included online booking form, service area page, before/after gallery, and Google Business Profile optimisation.
The Results (90 Days)
| Metric | Before | After | Change |
|---|---|---|---|
| Monthly enquiries | 8 (via HiPages) | 22 (via website) | +175% |
| Close rate | 15% | 45% | +200% |
| Monthly lead cost | $400 (HiPages) | $29 (hosting only) | -93% |
| New recurring clients | 1-2/month | 6-8/month | +300% |
Case Study: Sydney Plumber — Speed Improvement
INDUSTRY: Plumbing | LOCATION: Sydney, NSW
The Challenge
Existing WordPress site on a budget shared hosting provider. Page load time: 4.2 seconds. Google PageSpeed score: 34/100. Losing mobile visitors (68% bounce rate).
The Solution
Migrated to Rhixo Business hosting (NVMe SSD + CDN). Optimised images, enabled caching, activated CDN with Sydney edge node.
Performance Results
| Metric | Before (Old Host) | After (Rhixo) |
|---|---|---|
| Page load time | 4.2 seconds | 0.8 seconds |
| TTFB (Time to First Byte) | 890ms | 127ms |
| Google PageSpeed (mobile) | 34/100 | 92/100 |
| Bounce rate | 68% | 31% |
| Monthly organic traffic | 340 visitors | 890 visitors (+162%) |
Infrastructure Uptime Record
Our hosting infrastructure maintains consistent uptime well above the 99.9% SLA commitment.
| Period | Uptime | Total Downtime | Incidents |
|---|---|---|---|
| Q1 2026 | 99.98% | 13 minutes | 1 (scheduled maintenance) |
| Q4 2025 | 99.99% | 4 minutes | 0 unplanned |
| Q3 2025 | 99.97% | 22 minutes | 1 (network maintenance) |